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Here are some common questions about Rooam.

  • How do I find a bar or restaurant to open a tab?

    Rooam's homepage automatically provides the three closest restaurants, bars, or clubs located near you. Simply click your desired location and tap "Open Tab". Additionally, you can always see all Rooam locations with the "See All Locations" button or find a specific bar with the "Search" function at the top right.

  • How do I open a tab?

    Opening a tab is simple. Just click on the name of the location or event and press "Open Tab" at the bottom of the screen. You now have a live tab open in front of your bartender or server. Go ahead and start ordering and state your using Rooam. You can also monitor your live tab from your phone.

  • Do I need a credit/debit card to use Rooam?

    Yes, you will need an active credit or debit card to be able to open a tab. Having a payment type linked to your Rooam account will allow you to pay for the drinks or food you have ordered. When you're ready to leave, just tap "Close Tab" on your live feed and you’re good to go.

    Note: We also accept Apple Pay & Google Pay.

  • What happens if I have a tab open at a location and my phone dies?

    Rooam automatically closes out all tabs at the end of the night, so you can rest easy. A receipt is emailed to you as soon as you close your tab, and you can also view your receipt under the History section in the Rooam app once your phone is on again.

  • I forgot to close my tab at the end of the night. What happens?

    We’ve got you covered. Rooam automatically closes out all tabs at the end of the night. Isn’t this better than leaving your card at the bar?

  • Can I split my bill at the end of the night with my friends?

    Soon you will be able to! Never again worry about taking turns to order. With our split-bill function, you’ll be able to split your bill when closing your tab. (Feature Coming Soon).

  • There is an error on my tab. What do I do?

    If you are still at the location, please talk to the staff or the manager to fix the error. Bartenders control the Rooam tabs, so talking to them could straighten out the problem in seconds. If you have noticed the error afterwards on your receipt, please let us know in our 'Help Section' of the app or by email at support@rooam.co and we will have the error fixed within 24 hours. Refunds will be processed immediately back to your credit card on file.

Pay your tab from your phone.

Rooam is available on iPhone and Android.